Theatre and Dance Student Grievances

Student Complaints

Texas State Complaint Process

Texas State seeks to maintain the highest standards of integrity and fairness in its relationships with students. A student who believes that specific actions, practices, or decisions on academic or non-academic matters have been made or carried out in an arbitrary, discriminatory, inequitable, or inconsistent manner, as stated by appropriate UPPS statements, can initiate a complaint. Texas State’s general policy regarding complaints, including student complaints, appears as part of the university’s “Compact with Texans” that can be accessed by clicking this link: Compact with Texans.

Expand FAQ List

  • What should I do if I need to file a university-related complaint?

    • If it is an academic complaint – please start with the faculty or staff person at the department level office involved in the complaint, and if the complaint cannot be resolved at that level, then contact the next higher office on the organizational chart (such as the department chair/director or dean’s office).

      Examples of academic student complaints may include: grade appeals, academic suspension appeals, appeals related to a disagreement about an absence for the observance of a religious holy day, or an honor code violation appeal.

    • If it is a non-academic complaint – please start with the faculty or staff person at the department level office involved in the complaint, and if the complaint cannot be resolved at that level, then contact the next higher office on the organizational chart (such as the department chair/director or the Office of the Dean of Students).

      Examples of non-academic student complaints may include: student employee grievances.

    • If it is a sexual misconduct or a discrimination complaint – please contact the Title IX Office (TitleIX@txstate.edu)TitleIX@txstate.edu

      Examples of Title IX complaints may include questions regarding discrimination, harassment, and/or sexual misconduct.

  • The Dean of Students Office provides an Ombudsperson (a neutral university representative) to address concerns of currently enrolled Texas State students. This service personally assists students in achieving resolutions to university related challenges in accordance with appropriate University Policies and Procedures Statements (UPPS).

    This service is for student complaints dealing with:

    • An office or department
    • A university staff or faculty member
    • An issue concerning grades
    • A student organization
    • Another Texas State student
    • A financial matter
    • Other

File a Departmental Grievance

If you have attempted to resolve an issue, concern, or complaint informally and directly with the person or persons most closely associated with the issue but were unable to reach a resolution, please use the form below to file a grievance with the Associate Chair of Curriculum and Student Success.

We are here to listen.

Texas State is committed to providing a safe and supportive environment for all members of our community. We have a number of reporting structures established on campus to help you find important information and report issues.